Account Manager
Company: Bohn & Dawson Inc
Location: Saint Louis
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Description: Join a Growing
Industry Leader with almost 80 Years of Excellence! Are you ready
to take the next step in your career with a growing company that
values your skills and supports your growth? Bohn & Dawson is a
trusted family-owned manufacturer of tubular components and welded
assemblies with almost 80 years of proven success, and we’re
looking for dedicated individuals to join our team. At Bohn &
Dawson, you’ll enjoy competitive pay, great benefits (health,
dental, vision, company-paid life insurance, 401K, Employee
Assistance Program), and the stability that comes from being part
of a long-standing industry leader. Whether you're just starting
out or looking to advance your career, we offer a collaborative
work environment where your contributions truly matter. Be part of
something bigger—build your future with us! Under the general
supervision of the Project Manager, the Account Manager acts as the
primary point of contact between a company and its clients,
fostering strong relationships and ensuring client satisfaction.
They are responsible for understanding client needs, developing
strategies to meet those needs, and coordinating with internal
teams to deliver solutions. Requirements: Essential Functions
Communicating with clients by phone, through email and face-to-face
to ensure their needs are understood and addressed Building strong
client relationships to maintain existing business and acquire new
customers Collaborating with various internal departments to ensure
they fulfill all customer requests Resolving complaints and keeping
track of all processes that pertain to the client’s desires
Document facts regarding various communications both internally and
externally and maintain necessary BDI systems to track business
transactions Acting as the client’s representative in a firm to
ensure their demands are met with a focus on improving the customer
experience Collecting and analyzing data concerning consumer
behavior to understand changing needs Travel to customer sites
approximately 10% Performs other related duties as assigned or
requested. Physical Requirements In a typical workday, employee is
sitting, writing, talking and hearing, reaching; standing, bending,
stooping; lifting weight of forty (40) lbs; occasional, and
overnight travel by car or airplane to visit customer site or other
service center locations as business-related sales activity
(including conferences, trade shows). Working Environment Work
environment is typically general office, though employee may spend
short periods of time in the warehouse to assist customers, check
on stock and the status of specific sales orders with exposure
including but not limited to dust, dirt, heat, cold, high noise
levels. Work environment will be dependent upon the needs of
customers, condition of roads traveling to the customer's place of
business, or job locations, weather, etc. Competencies · Excellent
communication skills · Listening Skills: Understands that the most
important aspect of communication is listening and actively works
to improve those skills · Oral Skills: Speaks with confidence using
clear, concise statements and is easily understood · Written
Skills: Produces well thought-out, professional correspondence ·
Telephone/E-mail: uses high quality, professional oral and written
skills (as described above) to project a positive image of the
business · Customer Orientation: Interacts professionally with
customers and associates. Promptly responds to requests with
accuracy and courtesy. · Attention to details: Understand and
document into actionable items to resolve customer issues
Requirements · College degree (Bachelor degree preferred) and /or
(2) two years applicable experience in account management · Prefer
minimum of two (2) years working knowledge of the steel and the
steel processing industry. · Knowledge of principles and techniques
of Sales, Marketing and Organization Administration. · Ability to
read, analyze and interpret general business information, · Ability
to effectively present information and respond to questions from
management, customers and other employees · Experience in
calculating figures and amounts such as proportions, percentages,
area, circumference and volume. Ability to apply basic concepts of
algebra and geometry. · Computer/Office Skills: working knowledge
of latest Windows Operating Platform, Microsoft business
applications (Word, Excel, Outlook); comfortable using the internet
for sourcing and obtaining competitive and marketing data. · Must
possess a valid Driver’s License Bohn and Dawson does not
discriminate on the basis of race, gender, religion, color,
national origin, sexual orientation, age, marital status, veteran
status, or disability status
Keywords: Bohn & Dawson Inc, Saint Charles , Account Manager, Sales , Saint Louis, Missouri
