Senior Retail Sales Associate (Full-Time)
Company: Autozone
Location: Saint Charles
Posted on: September 18, 2023
Job Description:
Position Summary AutoZone's Full-Time Senior Retail Sales
Associate drives sales through superior customer service by
exceeding customer expectations and providing a WOW! Customer
Service experience. While assisting customers, the Senior Retail
Sales Associate will perform daily assigned duties and remain
compliant with company procedures in accordance to AutoZone
expectations by Living the Pledge every day. Position
Responsibilities
- Provides WOW! Customer Service
- Ensures assigned store tasks are completed in a timely manner
on assigned shift
- Operates cash registers and follows established cash handling
procedures
- Follows company policies and loss prevention procedures
- Maintains a safe working environment including PPE (Personal
Protective Equipment)
- Maintains store appearance and merchandising standards as
directed
- Ensures that merchandise is restocked and placed in their
respective areas
- Utilizes ZNET to help customers locate merchandise or find
suitable alternatives
- Maintains product knowledge and current promotions through
AutoZone systems and information sources
- Practices GOTTChA and assists with the installation of wipers
blades, batteries and light bulbs
- Utilizes OBDII to read codes from customer's automobiles
- Ability to diagnose automobile problems and recommend
solutions
- Communicates with managers regarding customer concerns and
employee matters
- Actively engaged in developing more effective customer service
skills
- Provides honest and trustworthy advice to customers regarding
the best products that fit the customers' expectations Position
Requirements
- High School diploma or equivalent
- Basic knowledge of automotive parts is required
- Excellent communication and decision making skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs,
including holidays, evenings and weekend shifts
Keywords: Autozone, Saint Charles , Senior Retail Sales Associate (Full-Time), Sales , Saint Charles, Missouri
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