Tech Services Rep
Company: Newco Enterprises Inc.
Location: Saint Charles
Posted on: August 8, 2022
Newco is a quality manufacturer of commercial coffee brewing
equipment and has been in business since 1974. We are located off
370 & New Town Blvd in St. Charles. We offer a clean,
climate-controlled environment with free coffee. We are looking for
a self-starting team member to provide technical support to
technicians and end users for coffee equipment that Newco
manufactures and distributes.
In this position you will do the following:
1. Assist callers with technical support, installation,
troubleshooting and acquisition of part numbers.
2. Repair various coffee brewers as needed
4. Contact customers by telephone or in person as required or
5. Develop relationship with customers, creating contacts and email
7. Prepare and submit written reports of in house and on-site
product reviews with recommendations as required.
1. The ideal candidate would have electronics training (use of
multimeter) and basic plumbing experience.
2. 1-2 years previous Customer Product Technical support
3. Prior experience with commercial coffee brewing equipment
4. Excellent verbal and written communication skills.
5. Attention to detail and strong organizational skills.
6. Self-starter, able to manage multiple priorities and complete
projects on a timely basis.
7. Proven hands-on ability to troubleshoot brewing equipment
8. Proficiency in Microsoft products, Outlook, Excel, Word, and
Keywords: Newco Enterprises Inc., Saint Charles , Tech Services Rep, Sales , Saint Charles, Missouri
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