Tech Services Rep
Company: Newco Enterprises Inc.
Location: Saint Charles
Posted on: August 5, 2022
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Job Description:
Description:
Newco is a quality manufacturer of commercial coffee brewing
equipment and has been in business since 1974. We are located off
370 & New Town Blvd in St. Charles. We offer a clean,
climate-controlled environment with free coffee. We are looking for
a self-starting team member to provide technical support to
technicians and end users for coffee equipment that Newco
manufactures and distributes. In this position you will do the
following: 1. Assist callers with technical support, installation,
troubleshooting and acquisition of part numbers.2. Repair various
coffee brewers as needed4. Contact customers by telephone or in
person as required or assigned. 5. Develop relationship with
customers, creating contacts and email communications.7. Prepare
and submit written reports of in house and on-site product reviews
with recommendations as required.
Requirements:
1. The ideal candidate would have electronics training (use of
multimeter) and basic plumbing experience.2. 1-2 years previous
Customer Product Technical support preferred.3. Prior experience
with commercial coffee brewing equipment desirable.4. Excellent
verbal and written communication skills.5. Attention to detail and
strong organizational skills.6. Self-starter, able to manage
multiple priorities and complete projects on a timely basis.7.
Proven hands-on ability to troubleshoot brewing equipment
components.8. Proficiency in Microsoft products, Outlook, Excel,
Word, and Teams.PI186121969
Keywords: Newco Enterprises Inc., Saint Charles , Tech Services Rep, Sales , Saint Charles, Missouri
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