Service Technician (General)

Company: Natoli Engineering
Location: Saint Charles
Posted on: May 13, 2022

Job Description:

Service Technician (General)

Job Description: Summary of Position
The Tablet Press Service Technician will be responsible for managing the service department, traveling to customer sites on a domestic and global basis to service and troubleshoot tablet presses (both Natoli and other models). The ideal candidate is an expert in both tablet compression and tablet press operations. The Tablet Press Service Technician will play a key role in providing outstanding and timely support to all customers.

Job Specification: Essential Duties and Responsibilities

• Diagnose and repair tablet press issues
  
• Repair mechanical and electrical issues
  
• Learn to effectively interact with customers
  
• Provide frequent communications to multiple departments
  
• This list is not intended to be all-inclusive. Employees may perform other related duties as needed.
  
• Travel to customers locations, both throughout the US and overseas to setup, train, provide hands on troubleshooting and technical support.
  
  Qualifications and Requirements
  
  • Requires good mechanical aptitude
    
  • Willing to learn start-up, operate, and perform maintenance on all models of tablet presses
    
  • Ability to learn to diagnose and troubleshoot tablet press problems, and implement solutions
    
  • Electrical aptitude is a plus
    
  • Good communication skills
    
  • US and overseas travel is required (eventually, will need a passport)
    
  • Common hand tools are required (wrenches, pliers, screwdrivers, etc.)
    
    Experience
    
    • Positions in all skill levels are available.
      
    • Training provided by Natoli Engineering
      
    • Previous troubleshooting and servicing of industrial equipment.
      
    • Basic working mechanical knowledge
      
    • Basic working knowledge of email
      
      Physical Requirements
      
      • Work is performed in a shop environment: air conditioned, exposure to machinery noises. Exposure to coolants and lubricants.
        
      • Physical Effort: Work requires standing, stooping, bending and reaching. Frequently lift, handle and carry trays weighing up to 50 lbs
        
        Benefits
        
        • Benefits: Health insurance, vision insurance, dental insurance, vacation, 9 paid holidays 401k, temperature controlled work area, on site cafe , referral program, attendance bonus program and more.
          

Keywords: Natoli Engineering, Saint Charles , Service Technician (General), Professions , Saint Charles, Missouri