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Front Desk

Company: Country Inn & Suites
Location: Saint Charles
Posted on: June 10, 2019

Job Description:

SUMMARYAssists department manager or general manager with front desk by supervising and coordinating activities of departmental employees during shift while on duty.Shift Timings Evening 3-11.Must be ready to work in weekends.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Directs, coaches, and trains staff during shifts.Makes schedules and adjustment to hours. Assigns breaks and lunches during shift.Implements training of company or franchise policies and procedures and operational goals and objectives.Serves as customer service representative to answer questions or concerns as they arise to ensure guest satisfaction.Addresses problems that may come up while on duty and communicates progress to management.Performs duties of department at front desk, in maintenance, housekeeping or restaurant.Communicates with other departments to coordinate events and activities at the property.May count cash drawers, determine inventory levels, maintain department equipment and supplies and make recommendations or requests and communicate concerns to department manager or general manager.Oversees cleanliness and organization of work area.SUPERVISORY RESPONSIBILITIES:Directs activities of employees within the department while on duty.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include training employees; assigning, directing and reviewing work; addressing complaints and resolving problems.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Click APPLY NOW to apply online today!

Keywords: Country Inn & Suites, Saint Charles , Front Desk, Other , Saint Charles, Missouri

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