Patient Coordinator
Company: Eye Care Partners
Location: Saint Charles
Posted on: October 26, 2024
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Job Description:
Job Title: Medical Receptionist (Patient Coordinator) Company:
Ophthalmology Consultants Location: St. Charles, MO Perks: Full
benefits package, including Medical, Vision, Dental and Life
Insurance 401k + employer matching Paid Time Off (PTO) and paid
holidays Paid Maternity Leave Reimbursement for eyecare
certifications Competitive base pay Employee discounts Hours: Full
Time Our offices are open Monday-Friday 8am-5pm You may have to
work a little earlier and/or later as needed Requirements: High
School Diploma or GED equivalent Favorable result on Background
Check Basic computer skills Strong customer service skills
Excitement to learn and grow Essential Functions: Facilitate
patient flow Verify medical and vision insurances Effectively
communicate with patients, doctors, and managers Answer inquiries
through phone, email, and in person requests A Patient Coordinator
employee is trained to act as the first point of contact for our
patients where they set the tone for the patient's visit through
excellent patient care. This employee will also perform the
necessary administrative responsibilities needed to create a smooth
check-in/out experience for patients. Essential Duties and
Responsibilities Provide exceptional customer service during every
patient encounter (in person or via phone). Display a professional
attitude, greet patients promptly with a smile, and thank them when
they leave Answer phones (both external and internal); assure
prompt, courteous service at all times Practice urgency at all
times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office Knowledge of common fees charged
for common visits and collect correct payments Complete daily
reconciliations / close day / countdown cash drawer General office
duties and cleaning to be assigned by manager Other Skills and
Abilities Reliable transportation that would allow employee to go
to multiple work locations with minimal notice Desire to gain
industry knowledge and training Demonstrates initiative in
accomplishing practice goals Ability to grow, adapt, and accept
change Consistently creating a positive work environment by being
team-oriented and patient-focused Ability to interact with all
levels of employees in a courteous, professional manner at all
times Commitment to work over 40 hours to meet the needs of the
business Education and/or Experience High school diploma or general
education degree (GED) required One-year related experience and/or
training; or equivalent combination of education and experience
Favorable result on background check required Must be able to
provide proof of identity and right to work in the United States If
you need assistance with this application, please contact [phone
removed]. Please do not contact the office directly - only resumes
submitted through this website will be considered. EyeCare Partners
is an equal opportunity/affirmative action employer. All applicants
will be considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status. Employment Type: Full
Time
Keywords: Eye Care Partners, Saint Charles , Patient Coordinator, Other , Saint Charles, Missouri
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