Customer Relations Specialist

Company: Compass Health Network
Location: Saint Charles
Posted on: January 26, 2023

Job Description:

Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.This is a Tuesday-Friday position, candidate will work 40 hours weekly, 7:45 am to 6:15 pm.The Customer Relations Specialist responsibilities include:ReceptionData Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicableAnswer all phone calls and emails politely and direct to appropriate office staffDistribute daily mailKeep office supplies and PPE in stockWork with IT department and GFI digital to ensure Office equipment and printers are working properlyFollow daily room schedules for clients and co-workersEnsure office space is picked upOther ResponsibilitiesAdhere to all HIPAA guidelines/regulationsConduct self in accordance with employee manualKeep abreast of any updates/changes and relay those to the Office SupervisorHigh School/GED preferredAt least one year experience in customer service requiredCompass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."Why join us?We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.At Compass Health Network, these are just a few of the benefits that we offer as an organization:Competitive benefitsAdvancement opportunitiesProfessional developmentLicensure supervisionMentor opportunitiesTuition reimbursementScholarship programEmployee Assistance ProgramHeadspace AccessPaid time off & Paid HolidaysNHSC Loan Repayment ParticipantWe welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you!Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.

Keywords: Compass Health Network, Saint Charles , Customer Relations Specialist, Other , Saint Charles, Missouri