Home Claims Adjuster
Company: American Auto Shield
Location: Saint Charles
Posted on: January 23, 2023
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Job Description:
We're looking for Home Claims Adjusters that are passionate
about helping others and want to be part of an incredible, growing
organization.You: + Want to use your claims processing and/or home
appliances and systems knowledge? + Are you seeking out an
opportunity to collaborate with customers, vendors and claims team
members?+ Are you motivated to create a positive customer
experience, while working in a fast-paced environment?+ Looking for
more work/life balance? And, a stable, full-time, 40-hour work week
schedule?Us:+ Armis, LLC specializes in home claims administration.
Our team's combined industry experience, complemented by our
partnerships, allows us to develop and deliver products that
provide superior coverage and service. We're always working to
provide the best service for our customers, with the best work
environment for our employees who provide that service.+ We're
leading our industry into the future by creating and shaping the
future of Service Contracts and Claims Administration. We're
developing systems from the ground up and will give you the
opportunity to be a part of our quest for greatness.+ We offer the
ability to pursue your fullest potential and never settle for
second place in your quest to grow your career. You'll join an
incredible team filled with smart, fun, passionate people who love
making an impact.+ We believe in creative environments, progressive
ideas and excellence in operational effectiveness.+ We love what we
do. If any of the above grabbed your attention, come grow with us,
while making an impact and LOVE what you do! What will you do in
this role?You will---+ Review claims for proper diagnosis and
determine appropriate coverage+ Claims handling including gathering
of labor time and cost, parts costs, enter information into system,
set-up claim in system with notes, reasons for approval/denial;
monitor claims through completion+ Purchase outside
parts/replacement product when necessary in order to keep claims
cost in line+ Knowledgeable of home appliances and systems,
including electrical, plumbing and HVAC to ensure proper
administration and handling+ Review all technical issues for
accuracy of diagnosis, repairs, and proper repair procedures+
Perform investigation of unusual claims as requested by management
by talking to customers, home service providers or any other
involved partiesWhat will you need to bring to the table in order
to be successful in this role?+ Minimum of 2 years of home service
contract claims and customer service experience and/or training is
required.+ Must be able to understand all aspects of the Home
Warranty claims process and proper handling skillset with customers
and home services partners+ Strong knowledge of home repair
services strongly preferred (HVAC, electrical, plumbing, and
technical adjusting knowledge)+ Strong knowledge of Microsoft
Office Suite products+ Must be able to remain calm and professional
in stressful situations+ Friendly, courteous, service-oriented,
flexible and enjoy working with others+ Detail-oriented and work
effectively under pressure while meeting all applicable deadlines+
Resolve routine problems+ Must be able to establish and maintain
effective working relationships with internal and external team
members + Excellent verbal and written communication skills+ Strong
organizational skills, with the ability to prioritize and complete
a variety of tasks+ Ability to work independently and as part of a
team.+ Ability to remain focused and productive each day though
tasks may be repetitive+ Ability to administrate claims in a call
center environment while maintaining efficiency throughout the
claims process+ Strong problem solving and critical decision-making
skills+ Must work with a high sense of urgency in a fast-paced
environment+ High school diploma or general education degree (GED)
requiredWhy work for us? We are excited to provide:+ Competitive
compensation package ranging from $24.00-$28.00/hr+ Comprehensive
benefits package+ Medical+ Dental+ Vision+ Short/Long Term
Disability+ Life Insurance+ Flex Spending Account+ 401 (k) -
company matches 4%+ Paid Time Off+ Paid Sick/Wellbeing Time Off+
Employee Assistance Program+ Voluntary Benefits+ Pet Insurance+
Life Insurance+ Wellness program+ Employee recognition program+
Satisfaction of work with a highly skilled team that makes a big
impact company-wideJob Location333 Mid Rivers Mall Drive, St.
Peters MO 63376.External Company Name: American Auto Shield
External Company URL: https://americanautoshield.com/ Telecommute:
No Location: US-CO-Lakewood Qualifications: What will you need to
bring to the table in order to be successful in this role?+ Minimum
of 2 years of home service contract claims and customer service
experience and/or training is required.+ Must be able to understand
all aspects of the Home Warranty claims process and proper handling
skillset with customers and home services partners+ Strong
knowledge of home repair services strongly preferred (HVAC,
electrical, plumbing, and technical adjusting knowledge)+ Strong
knowledge of Microsoft Office Suite products+ Must be able to
remain calm and professional in stressful situations+ Friendly,
courteous, service-oriented, flexible and enjoy working with
others+ Detail-oriented and work effectively under pressure while
meeting all applicable deadlines+ Resolve routine problems+ Must be
able to establish and maintain effective working relationships with
internal and external team members + Excellent verbal and written
communication skills+ Strong organizational skills, with the
ability to prioritize and complete a variety of tasks+ Ability to
work independently and as part of a team.+ Ability to remain
focused and productive each day though tasks may be repetitive+
Ability to administrate claims in a call center environment while
maintaining efficiency throughout the claims process+ Strong
problem solving and critical decision-making skills+ Must work with
a high sense of urgency in a fast-paced environment+ High school
diploma or general education degree (GED) requiredWhy work for us?
We are excited to provide:+ Competitive compensation package
ranging from $24.00-$28.00/hr+ Comprehensive benefits package+
Medical+ Dental+ Vision+ Short/Long Term Disability+ Life
Insurance+ Flex Spending Account+ 401 (k) - company matches 4%+
Paid Time Off+ Paid Sick/Wellbeing Time Off+ Employee Assistance
Program+ Voluntary Benefits+ Pet Insurance+ Life Insurance+
Wellness program+ Employee recognition program+ Satisfaction of
work with a highly skilled team that makes a big impact
company-wideJob Location333 Mid Rivers Mall Drive, St. Peters MO
63376.
Keywords: American Auto Shield, Saint Charles , Home Claims Adjuster, Other , Saint Charles, Missouri
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