Home Claims Adjuster

Company: American Auto Shield
Location: Saint Charles
Posted on: January 23, 2023

Job Description:

We're looking for Home Claims Adjusters that are passionate about helping others and want to be part of an incredible, growing organization.You: + Want to use your claims processing and/or home appliances and systems knowledge? + Are you seeking out an opportunity to collaborate with customers, vendors and claims team members?+ Are you motivated to create a positive customer experience, while working in a fast-paced environment?+ Looking for more work/life balance? And, a stable, full-time, 40-hour work week schedule?Us:+ Armis, LLC specializes in home claims administration. Our team's combined industry experience, complemented by our partnerships, allows us to develop and deliver products that provide superior coverage and service. We're always working to provide the best service for our customers, with the best work environment for our employees who provide that service.+ We're leading our industry into the future by creating and shaping the future of Service Contracts and Claims Administration. We're developing systems from the ground up and will give you the opportunity to be a part of our quest for greatness.+ We offer the ability to pursue your fullest potential and never settle for second place in your quest to grow your career. You'll join an incredible team filled with smart, fun, passionate people who love making an impact.+ We believe in creative environments, progressive ideas and excellence in operational effectiveness.+ We love what we do. If any of the above grabbed your attention, come grow with us, while making an impact and LOVE what you do! What will you do in this role?You will---+ Review claims for proper diagnosis and determine appropriate coverage+ Claims handling including gathering of labor time and cost, parts costs, enter information into system, set-up claim in system with notes, reasons for approval/denial; monitor claims through completion+ Purchase outside parts/replacement product when necessary in order to keep claims cost in line+ Knowledgeable of home appliances and systems, including electrical, plumbing and HVAC to ensure proper administration and handling+ Review all technical issues for accuracy of diagnosis, repairs, and proper repair procedures+ Perform investigation of unusual claims as requested by management by talking to customers, home service providers or any other involved partiesWhat will you need to bring to the table in order to be successful in this role?+ Minimum of 2 years of home service contract claims and customer service experience and/or training is required.+ Must be able to understand all aspects of the Home Warranty claims process and proper handling skillset with customers and home services partners+ Strong knowledge of home repair services strongly preferred (HVAC, electrical, plumbing, and technical adjusting knowledge)+ Strong knowledge of Microsoft Office Suite products+ Must be able to remain calm and professional in stressful situations+ Friendly, courteous, service-oriented, flexible and enjoy working with others+ Detail-oriented and work effectively under pressure while meeting all applicable deadlines+ Resolve routine problems+ Must be able to establish and maintain effective working relationships with internal and external team members + Excellent verbal and written communication skills+ Strong organizational skills, with the ability to prioritize and complete a variety of tasks+ Ability to work independently and as part of a team.+ Ability to remain focused and productive each day though tasks may be repetitive+ Ability to administrate claims in a call center environment while maintaining efficiency throughout the claims process+ Strong problem solving and critical decision-making skills+ Must work with a high sense of urgency in a fast-paced environment+ High school diploma or general education degree (GED) requiredWhy work for us? We are excited to provide:+ Competitive compensation package ranging from $24.00-$28.00/hr+ Comprehensive benefits package+ Medical+ Dental+ Vision+ Short/Long Term Disability+ Life Insurance+ Flex Spending Account+ 401 (k) - company matches 4%+ Paid Time Off+ Paid Sick/Wellbeing Time Off+ Employee Assistance Program+ Voluntary Benefits+ Pet Insurance+ Life Insurance+ Wellness program+ Employee recognition program+ Satisfaction of work with a highly skilled team that makes a big impact company-wideJob Location333 Mid Rivers Mall Drive, St. Peters MO 63376.External Company Name: American Auto Shield External Company URL: https://americanautoshield.com/ Telecommute: No Location: US-CO-Lakewood Qualifications: What will you need to bring to the table in order to be successful in this role?+ Minimum of 2 years of home service contract claims and customer service experience and/or training is required.+ Must be able to understand all aspects of the Home Warranty claims process and proper handling skillset with customers and home services partners+ Strong knowledge of home repair services strongly preferred (HVAC, electrical, plumbing, and technical adjusting knowledge)+ Strong knowledge of Microsoft Office Suite products+ Must be able to remain calm and professional in stressful situations+ Friendly, courteous, service-oriented, flexible and enjoy working with others+ Detail-oriented and work effectively under pressure while meeting all applicable deadlines+ Resolve routine problems+ Must be able to establish and maintain effective working relationships with internal and external team members + Excellent verbal and written communication skills+ Strong organizational skills, with the ability to prioritize and complete a variety of tasks+ Ability to work independently and as part of a team.+ Ability to remain focused and productive each day though tasks may be repetitive+ Ability to administrate claims in a call center environment while maintaining efficiency throughout the claims process+ Strong problem solving and critical decision-making skills+ Must work with a high sense of urgency in a fast-paced environment+ High school diploma or general education degree (GED) requiredWhy work for us? We are excited to provide:+ Competitive compensation package ranging from $24.00-$28.00/hr+ Comprehensive benefits package+ Medical+ Dental+ Vision+ Short/Long Term Disability+ Life Insurance+ Flex Spending Account+ 401 (k) - company matches 4%+ Paid Time Off+ Paid Sick/Wellbeing Time Off+ Employee Assistance Program+ Voluntary Benefits+ Pet Insurance+ Life Insurance+ Wellness program+ Employee recognition program+ Satisfaction of work with a highly skilled team that makes a big impact company-wideJob Location333 Mid Rivers Mall Drive, St. Peters MO 63376.

Keywords: American Auto Shield, Saint Charles , Home Claims Adjuster, Other , Saint Charles, Missouri