Call Center Representative

Company: Senior Health Solutions
Location: Saint Charles
Posted on: May 17, 2022

Job Description:

Job DescriptionCompany OverviewSenior Health Solutions is a state licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients. Job SummaryAs a Call Center agent, employees receive calls from prospective and current clients to work with them to assist in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.Responsibilities and Duties

• Responsibilities. Confer with customers by telephone to provide information about our products and services. Enrolling and doing applicable research for clients.
• Day to day activities. This position is a telephonic position. You will take inbound calls, and work on a computer. Qualifications and Skills
• Pleasant phone voice/good customer service skills
• Good computer and keyboarding skills
• Previous Call Center experience a plus (not required)
• Outgoing and energetic attitude
• Active Listening Skills/Give full attention to what clients are saying, take time to understand the points that are being made, and not interrupting at inappropriate times.
• Ability to multitask
• Excellent problem-solving skillsBenefits and Perks
  • Base, Bonus, and Commission
  • Health Insurance
  • 401k Match
  • Paid Vacation
  • All training paid
  • Expected 1st Year Income 75k-100kPowered by JazzHRzZBx6arLyF

Keywords: Senior Health Solutions, Saint Charles , Call Center Representative, Other , Saint Charles, Missouri