Distributor Support Specialist

Company: FTL Finance
Location: Saint Charles
Posted on: May 7, 2022

Job Description:

Job DescriptionA dynamic culture, a growing and profitable organization, and a great place to build a career are just a few ways to describe FTL Finance. We are a nationwide consumer finance company that focuses on the home repair market. We strive to make financing fun and rewarding for our vendors by showing them how our product can help their business grow. While we take our job very seriously, we are also serious about having fun and cultivating a great team environment.Would you like to be an integral part of our success?Responsibilities include:

• Proactively engage distributors with outbound calls to offer support and increase contractor registrations and participation
• Provide excellent customer service to distributors through inbound calls
• Provide marketing materials to distributors upon request
• Complete pre-registrations consultation for contractor leads sent by distributors
• Provide reporting and results to distributors for funding, active rate, registrations, equipment
• Manage the day-to-day functions of the distributor loyalty program
• Coordinate distributor events for Account Executives to attend
• Engage and convert contractor leads sent by distributors into registrations
• Maintain distributor data cleanliness and vet new potential distributor partners
• Coordinate with Account Executive for any distributor needsEducation/Experience: Bachelor's degree from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience. Previous experience in customer service and/or account management is a plus.At FTL Finance, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability - or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits, and all other privileges of employment.

Keywords: FTL Finance, Saint Charles , Distributor Support Specialist, Other , Saint Charles, Missouri