Distributor Support Specialist
Company: FTL Finance
Location: Saint Charles
Posted on: May 7, 2022
Job Description:
Job DescriptionA dynamic culture, a growing and profitable
organization, and a great place to build a career are just a few
ways to describe FTL Finance. We are a nationwide consumer finance
company that focuses on the home repair market. We strive to make
financing fun and rewarding for our vendors by showing them how our
product can help their business grow. While we take our job very
seriously, we are also serious about having fun and cultivating a
great team environment.Would you like to be an integral part of our
success?Responsibilities include:
- Proactively engage distributors with outbound calls to offer
support and increase contractor registrations and
participation
- Provide excellent customer service to distributors through
inbound calls
- Provide marketing materials to distributors upon request
- Complete pre-registrations consultation for contractor leads
sent by distributors
- Provide reporting and results to distributors for funding,
active rate, registrations, equipment
- Manage the day-to-day functions of the distributor loyalty
program
- Coordinate distributor events for Account Executives to
attend
- Engage and convert contractor leads sent by distributors into
registrations
- Maintain distributor data cleanliness and vet new potential
distributor partners
- Coordinate with Account Executive for any distributor
needsEducation/Experience: Bachelor's degree from four-year college
or university; or two to three years related experience and/or
training; or equivalent combination of education and experience.
Previous experience in customer service and/or account management
is a plus.At FTL Finance, we value diversity and the uniqueness of
all people. We thrive in an inclusive environment, and we recruit,
hire and promote without regard to race, gender, age, color, gender
identity, gender expression, sexual orientation, ethnic or national
origin, citizenship, religion, sexual preference, military or
veteran status, marital status, family status, physical or mental
disability - or any other legally protected categories as set forth
in the applicable state, federal or local laws. This policy applies
to all aspects of employment including training, compensation,
benefits, and all other privileges of employment.
Keywords: FTL Finance, Saint Charles , Distributor Support Specialist, Other , Saint Charles, Missouri
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