SaintCharlesRecruiter Since 2001
the smart solution for Saint Charles jobs

Front Desk Night Auditor

Company: Best Western Plus-Charles Hotel
Location: Saint Charles
Posted on: April 10, 2021

Job Description:

Job Title: Night Auditor

Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties: * Maintains an inventory of vacancies, reservations and room assignments. * Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. * Knows room locations, types of rooms available, and room rates. * Registers arriving guests and assigns rooms. * Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. * Coordinates guest room maintenance work with the engineering and maintenance division. * Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. * Knows daily activities and meetings taking place in the hotel. * Reports any unusual occurrences or requests to the manager or assistant manager. * Manages and resolves all guest complaints in a professional and courteous manner. * Processes guest check-outs and handles monetary transactions. * Maintains customers' privacy. * Maintains a high level of professional appearance and demeanor. * Performs other duties as assigned.

Qualifications: * High school diploma or equivalent. * Previous hotel-related experience preferred. * Ability to communicate with public, hotel staff, and management in a professional manner. * Knowledge of surrounding areas and local events. * Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information. * Ability to learn safety, emergency, and accident prevention policies and procedures. * Skilled in the use of front office equipment. * Knowledge of proper telephone etiquette. * Ability to work a flexible schedule, including weekends and holidays.


-Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift.
-Job Duties:
-Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
-Tracks room revenues, occupancy percentages, and other front office operating statistics.
-Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
-Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
-Verifies all account postings and balances.
-Summarizes results of operations and prepares reports for management.
-Performs duties of the Front Desk Agent.
-Performs other duties as assigned.
Qualifications:

-High school diploma or equivalent.
-Accounting background preferred.
-Previous hotel experience desired.
-Strong customer service orientation and skills.
-Present a professional image, and able to communicate well with both guests and employees.
-Ability to operate front office equipment and computers.
-Ability to compile facts and figures.
-Ability to understand principles of auditing, balancing, and closing out accounts.
-Ability to work a flexible schedule, including weekends and holidays

Keywords: Best Western Plus-Charles Hotel, Saint Charles , Front Desk Night Auditor, Other , Saint Charles, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Supplement Your Income - Shop and Deliver
Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, and accessible to (more...)
Company: Instacart
Location: Saint Peters
Posted on: 04/14/2021

CDL-A Company Driver - Dedicated Dry Van - 6 Months EXP Required
Description: CDL-A Dedicated Truck Drivers: Home Weekly - with BONUSES . Top-Paying CDL A Job Opportunities:Choose U.S. Xpress and work with the nation's fifth-largest asset-based carrier Home WeeklyEarn up to 70,000 (more...)
Company: US Xpress
Location: Jefferson City
Posted on: 04/14/2021

Server - Mid Rivers Mall Chili's
Description: Role OverviewOur Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's If you take pride in providing great service and love (more...)
Company: Chili's
Location: Saint Peters
Posted on: 04/14/2021


CDL-A Reactivate Driver - 1 yr Tractor Trailer EXP Required
Description: Opportunities Available for Reactivate DriverBenefits ul li Reactivate your driving career, and earn 60,000- 61,000 a year Miss the feeling of the open road Call today and ask us how to Reactivate (more...)
Company: American Central Transport (ACT)
Location: Jefferson City
Posted on: 04/14/2021

Information Professional
Description: ABOUT br br Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless (more...)
Company: Navy
Location: Saint Peters
Posted on: 04/14/2021

Student Driver / CDL A / Layover & Detention Pay (Florissant,MO)
Description: Student CDL-A DriverLooking to Get Your CDL or Just Graduated CRST can help We re proud to announce the largest team driver pay increase in CRST history Join us and earn up to 0.85 CPM.With an incredibly (more...)
Company: CRST EXPEDITED
Location: Florissant
Posted on: 04/14/2021

Seasonal Retail Associate
Description: Job Description What You Will Do At Lowe's, we've always been more than just a hardware
Company: Lowe/'s
Location: Saint Peters
Posted on: 04/14/2021

Data Scientist Mid-Level (Florissant,MO)
Description: ASSIGNMENT DESCRIPTION: Data Scientists develop and apply methods to identify, collect, process, and analyze large volumes of data to build and enhance products, processes, and systems. They conduct data (more...)
Company: National Geospatial-Intelligence Agency (NGA)
Location: Florissant
Posted on: 04/14/2021

Class A Truck Driver- Hogan
Description: Now Hiring CDL-A Dedicated Specialized Boat Hauling Truck Drivers Hogan offers our Dedicated Specialized CDL-A Truck Drivers: ul li 5,000 Sign on Bonus for experienced drivers li 0.67- 0.70 CPM (more...)
Company: Hogan Transportation
Location: Jefferson City
Posted on: 04/14/2021

Veterans Preferred - Sr Supervisor Operations
Description: Military Veterans are Encouraged to Apply. Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are (more...)
Company: American Water
Location: Jefferson City
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Saint Charles RSS job feeds