System Support Engineer

Company: Programmer Resources International
Location: Saint Charles
Posted on: February 22, 2021

Job Description:

We are open for C2C as well
The requirement as followsTitle: Systems Support Engineer IILocation: O'Fallon, Missouri (Main Campus)- Temporary WFHDuration: 12 Months
-- Duration? Is there an opportunity for conversion or extension? 12 Months, most likely not for extension, conversion depends on performance and budget-- What is the name of your group and what is your team's main responsibility? CTC - Complex to complex - Main function is to set up file transfers with all external customers, involved when an exchange of information is involved.-- What is the culture of your team? Collaborative - Needing assistance, operate with a team environment. Both team and customers.-- What will a typical work day look like for this contractor?Work independently, have team members to assist at all times, request comes in queue, person picks up depending on bandwidth, configuring things, working with customers. Will be learning quite a bit in beginning. Self-starters!-- What will the work schedule be? 8-5 - To engage with team-- Will this position require OT? (OT is not included in an assignment's budget)No OT-- Will there be any travel involved? No-- What are your top 3 required technical skills?Mainframe KnowledgeFile Transfer Knowledge-- What are a couple of desired/nice to have skills?Unix Job Description SummaryCTC Admin File Transfer specialist will be responsible for the configuration of File Transfers for MasterCard. This is a 2nd level /IT support position. Assist with the day-to-day support functions for File Transfers which includes frequent communication with Customers and Internal Support Teams. Support includes working with Vendor Products and MasterCard developed solutions. Overview--- The purpose of the team is to support File Transfers with our customers--- To Support the Operations Command Center as a Level 2 support--- To establish connectivity for File Transfers in support of our application teams--- Communicate with our customers on the requirements for setting up file transfers--- To ensure timeliness of delivery of the transfers and resolve any type of issues--- Are you Self-Motivated?--- Are you detail oriented?--- Do you have the ability to research difficult issues? Role--- Communication with various teams and the customer on the requirements to set up File Transfers.--- Coordinate the necessary Change Control request to support updates to the environment.--- Act as a 2nd level support of the Operations Command Center--- Facilitate conference calls to test and validate connectivity. All About You--- Knowledge of the Mainframe environment including strong knowledge of TSO and associated tasks.--- Working knowledge of Connect:Direct. This is an IBM product.
Nady Watson Senior IT Recruiter 174 Clarkson Road, Ellisville, MO 63011 - P: .

Keywords: Programmer Resources International, Saint Charles , System Support Engineer, Other , Saint Charles, Missouri