System Support Engineer
Company: Programmer Resources International
Location: Saint Charles
Posted on: February 22, 2021
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Job Description:
We are open for C2C as well
The requirement as followsTitle: Systems Support Engineer
IILocation: O'Fallon, Missouri (Main Campus)- Temporary
WFHDuration: 12 Months
-- Duration? Is there an opportunity for conversion or extension?
12 Months, most likely not for extension, conversion depends on
performance and budget-- What is the name of your group and what is
your team's main responsibility? CTC - Complex to complex - Main
function is to set up file transfers with all external customers,
involved when an exchange of information is involved.-- What is the
culture of your team? Collaborative - Needing assistance, operate
with a team environment. Both team and customers.-- What will a
typical work day look like for this contractor?Work independently,
have team members to assist at all times, request comes in queue,
person picks up depending on bandwidth, configuring things, working
with customers. Will be learning quite a bit in beginning.
Self-starters!-- What will the work schedule be? 8-5 - To engage
with team-- Will this position require OT? (OT is not included in
an assignment's budget)No OT-- Will there be any travel involved?
No-- What are your top 3 required technical skills?Mainframe
KnowledgeFile Transfer Knowledge-- What are a couple of
desired/nice to have skills?Unix Job Description SummaryCTC Admin
File Transfer specialist will be responsible for the configuration
of File Transfers for MasterCard. This is a 2nd level /IT support
position. Assist with the day-to-day support functions for File
Transfers which includes frequent communication with Customers and
Internal Support Teams. Support includes working with Vendor
Products and MasterCard developed solutions. Overview--- The
purpose of the team is to support File Transfers with our
customers--- To Support the Operations Command Center as a Level 2
support--- To establish connectivity for File Transfers in support
of our application teams--- Communicate with our customers on the
requirements for setting up file transfers--- To ensure timeliness
of delivery of the transfers and resolve any type of issues--- Are
you Self-Motivated?--- Are you detail oriented?--- Do you have the
ability to research difficult issues? Role--- Communication with
various teams and the customer on the requirements to set up File
Transfers.--- Coordinate the necessary Change Control request to
support updates to the environment.--- Act as a 2nd level support
of the Operations Command Center--- Facilitate conference calls to
test and validate connectivity. All About You--- Knowledge of the
Mainframe environment including strong knowledge of TSO and
associated tasks.--- Working knowledge of Connect:Direct. This is
an IBM product.
Nady Watson Senior IT Recruiter 174 Clarkson Road, Ellisville, MO
63011 - P: .
Keywords: Programmer Resources International, Saint Charles , System Support Engineer, Other , Saint Charles, Missouri
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