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Privacy Specialist I

Company: SPECTRUM
Location: Saint Charles
Posted on: November 22, 2020

Job Description:

JOB SUMMARY
This position provides support to the Legal Response Operations Center (LEROC) and specializes in analyzing and responding to requests, subpoenas, court orders and search warrants in order to formulate and implement appropriate responses that comply with applicable state and federal laws governing disclosure of subscriber information. Duties include researching privacy issues, troubleshooting insufficient requests and communicating with law enforcement, local, state and federal agencies, law firms and other issuing parties. The position reports to the LEROC Manager, interacts with fulfilment teams and law enforcement agencies to ensure accurate and timely compliance.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience

Analyze and process incoming subpoenas, search warrants, court orders and other compulsory legal process to ensure proper service and conferring with issuing party regarding the scope of their request, the availability of the information requested and status of the response

Analyze information and data originating from various databases including the legal tracking systems to monitor the fulfillment process and ensure accuracy of records provided

Serve as liaison for internal clients, law enforcement, law firms, local, state and federal agencies and customers

Perform administrative duties by identifying and resolving routine legal issues under the supervision of the team manager

Responsibilities may include interpreting and applying the facts against the legal elements of applicable laws, including the Federal Cable Privacy Act and The Stored Wire and Communications Act

Resolve routine compliance, privacy or legal response issues under direction of the Team Manager

Handle cases related to sensitive and/or confidential subject matter

Perform other duties as required

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Strong ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects
Must be detail oriented
Strong analytical skills in order to make decisions and solve problems while working under pressure
Must be self-motivated and have the ability to work independently as well as in a team environment
Ability to effectively communicate with cross-functional teams and law enforcement agencies
Excellent verbal and written communication skills
Strong Microsoft Office skills
Ability to maintain confidentiality, and to exercise discretion and good judgment

Related Work Experience Number of Years
Experience in law enforcement, law firm 2+
or corporate law department

Education
Associate degree in Law or related field or a Paralegal certification

WORKING CONDITIONS
Office Environment

Keywords: SPECTRUM, Saint Charles , Privacy Specialist I, Other , Saint Charles, Missouri

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