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Director - Product Management, Operational & Compliance Risk

Company: Capital One
Location: Saint Charles
Posted on: November 22, 2020

Job Description:

McLean 1 (19050), United States of America, McLean, Virginia At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director - Product Management, Operational & Compliance Risk The Director of Product for risk management plays a critical role in making risk a competitive advantage for Capital One.  This is a highly collaborative role, where the individual will lead a team of product managers and analysts as well partnering with designers, engineers, data scientists, and directly with our internal customers to transform their experience. Through this collaboration, the individual will define the product strategy and then develop, launch, and enhance digital experiences that will meet the unique needs of our key stakeholders.

As a product manager you will:

Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps

Drive build-vs-buy decisions in our product development process, combing the landscape for potential Fintech partners in various stages of maturity

Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, develop Minimally Viable Products (MVPs) and then scale to drive vertical and horizontal economics

Define learning agenda and key performance indicators (KPIs) to measure success/failure

Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making

Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle

Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams

What we are looking for:

Proven experience in and passion for building and shipping great products

Experience working with Agile Methodologies

Exceptional communication skills- someone who is an engaging storyteller and is at ease presenting to executives.

Creative problem solver who lives at the intersection of Human, Business and Technology dimensions.  Deep fluency and experience in at least two of these dimensions, with solid understanding of the third.

Blend of both strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution

Strong quantitative background to support data-informed decision making

Collaborative, team player attitude with the ability to navigate and influence the organization

Basic Qualifications:

Bachelor’s Degree or military experience

At least 8 years of experience in digital product management

Preferred Qualifications:

MBA or Master’s degree

At least 8 years of experience translating business strategy and analysis into digital products

At least 8 years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Keywords: Capital One, Saint Charles , Director - Product Management, Operational & Compliance Risk, Other , Saint Charles, Missouri

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