Store Team Leader
Company: PET SUPPLIES PLUS
Location: Saint Charles
Posted on: May 10, 2022
Job Description:
Job Description Store Team LeaderDoes your cat wear sunglasses?
Does your dog have more sweaters than you? We call that
"petcentricity". If you're the leader of the pack and enjoy
providing products and services that enrich pets' lives, then come
work in our neighborhood!This Pet Supplies Plus store is locally
owned and operated, so you'll have the backing of a nationally
known brand AND be a valued member of a family-oriented
environment!As Store Team Leader at Pet Supplies Plus, you're
pawsitively passionate about people and their pets. Providing
exceptional, neighborly service at every opportunity during your
work day, you will
- Lead your store team by example -- including, but definitely
not limited to, being the first one on the floor to play with a
neighbor's new puppy
- Recognize the director of your local cat shelter at the
register and volunteer to hose the next adoption event
- Analyze your store sales results and develop plans to maximize
sales, neighbor engagement and producitivity. And then inspire your
team to help you attain those goals
- Create a fun, positive environment for your team and your
neighbors; and a reputation for neighborhood... all while engaging
with PSP neighbors and smiling in the face of puppy breath. Are you
a leader to beat all leaders? No, you are more than that. You are
PAWsome!Store Team Leader's key responsibilities include:
- Adhering to operational policies and procedures (animal care,
safety, cleanliness and security) that ensure exceptional service
is provided to our neighbors
- Achieving strong store audit and neighbor engagement scores
which promote our brand
- Using broad business knowledge to affect store results,
including sales (including grooming and services), loyalty program
membership, and neighbor engagement, while operating within
budget
- Ensuring weekly work schedules are created to maximize
productivity and engagement
- Promoting team member engagement and morale by understanding
individual motivation and needs, recognizing and rewarding
successful performance, and helping them achieve career goals
- Maintaining a fully staffed team and leading recruiting and
onboarding for all levels in the store
- Cultivating a learning culture by providing exceptional
onboarding and development opportunities, along with coaching and
feedback to team members
- Connecting with community organizations to partner on events
and marketing opportunitiesPAWsome Store Team Leaders will have:
- 2+ years experience leading retail teams
- 4-year college degree or equivalent work experience
- Microsoft Office knowledge
- Good communication skills
- Ability to operate all equipment to run the store, as well as
being able to climb ladders, bend, kneel, and lift up to 50 pounds
(cat litter can be heavy!)
- Ability to work flexible schedules, reliable transportation,
pass a background screen, and be 18 years of age or olderThis is a
full-time position that is eligible for benefits including medical,
dental, vision, life insurance, short-term disability, paid time
off and 401k. Bonus pay is also possible for high performance.
Keywords: PET SUPPLIES PLUS, Saint Charles , Store Team Leader, Hospitality & Tourism , Saint Charles, Missouri
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