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Banquet Captain

Company: Saint Charles Embassy Suites
Location: Saint Charles
Posted on: November 14, 2021

Job Description:

Hotel:
St. Charles Embassy Suites

Job Description

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Banquet Manager or All Purpose Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by

planning and implementing the serving details for the event.

Work Performed:

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:


- Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware ;
- Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled ;
- Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner ;
- Ensures the servers are ready to serve the meal when its prepared ;
- Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned ;
- Maintain communication with the guest contact person for guest needs ;
- Set-up, operate and dismantle audio-visual equipment ;
- Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment ;
- Ab le to perform job of Banquet Associate and Banquet Bartender ;
- Able to understand departmental forecasting to ensure appropriate staffing levels ;
- Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory ;
- Ensures service standards are being followed and takes corrective action when they are not ;
- Guide, direct, and motivate banquet staff;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
- Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience

S ix months of banquet food service experience

Preferred Prior Experience:

Prior leadership experience

Preferred Education:

High School diploma or equivalent

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Keywords: Saint Charles Embassy Suites, Saint Charles , Banquet Captain, Hospitality & Tourism , Saint Charles, Missouri

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