Medical Services Supervisor

Company: Compass Health Network
Location: Saint Charles
Posted on: September 1, 2020

Job Description:

Responsible for supervisory functions related to medical services. This position supervises the Medical Assistants, Patient Care Specialist, Medical Scheduler, and Clinic Nurse for Primary Care. This position will serve dually as the Nurse Care Manager. ESSENTIAL FUNCTIONS - JOB SPECIFIC - Administration and management of program operations; maintain coordination of services and communication among program components. - Ensure that all licensing and accrediting standards are followed (i.e. HRSA, DMH, NCQA, CARF, etc.) - Oversee laboratory functions and ensure CLIA and OSHA standards are followed. - Oversee Pharmaceutical Patient Assistance Applications, sample meds, vaccines, and ensure that documentation of medication-related activities are accurately documented. - Coordinate with the Program Manager to ensure VFC programs guidelines are appropriate followed and vaccines and medical supplies are ordered, obtained and stored within agency guidelines. - Complete all required VFC trainings and provide site back up to Program Manager. - Maintain storage of necessary medications and medical supplies in accordance with agency policies and procedures including the monitoring of proper refrigeration. - Participate in agency's Quality Improvement program as assigned including PDSA cycles for process Improvement. - Keep informed of, and communicate, any changes to Medicare, Medicaid, and any Private Insurance Carriers regarding covered services and pre-authorization processes as they relate to provision of services and quality patient care. - Ensure that all incidents are documented and reported. - Function as part of a multi-disciplinary team and lead weekly Integrated Care Team meetings. - Manage staff productivity to maximize performance and efficiency. - With EVP, Deputy Director of Primary Care Operations and Regional Nursing Director, ensure that programs are operating within defined budget and take corrective actions as necessary. - Directly supervise, set priorities for, and support the Nurse Care Manager, Medical Assistants, Medical Scheduler (if applicable) and Patient Care Specialist. - Complete annual performance reviews. - Participate in the recruitment, hiring, and training of Medical Services staff - Will ensure staff seeks culturally competent services and service providers to meet the unique cultural needs of each agency consumer and family member. - Ensure that staff members are providing excellent customer service, as trained. - Special projects as assigned. - All other duties as assigned. QUALIFICATION(S): EDUCATION - Associates in nursing required - Bachelor's degree in nursing preferred QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS - Two (2) years' experience preferred - Working Knowledge of medical terminology, procedures and equipment required QUALIFICATION(S): LICENSURE/CERTIFICATION Registered Nurse licensed in Missouri required Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant. Job Location: City: Warrenton State: Missouri

Keywords: Compass Health Network, Saint Charles , Medical Services Supervisor, Healthcare , Saint Charles, Missouri