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Digital Product Manager- Public Websites

Location: Saint Charles
Posted on: March 11, 2023

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview:
The Digital Client Experience (DCX) teams at Edward Jones are responsible for designing and delivering a world-class digital experience to our clients and branch teams. Operating at the intersection of business strategy and technology development, DCX provides a dynamic, collaborative and fast-paced environment for you to demonstrate and sharpen your skills. You will be challenged to bring fresh perspectives that allow us to continually exceed client and branch expectations in an ever-evolving landscape.

What You'll Do:
We're currently expanding our team, including a new opportunity for a Digital Product Manager to lead our Public Websites & Investor Engagement teams. As a key leader on the team, the Digital Product Manager combines deep subject matter expertise, vision and strategy, systems thinking and product management capabilities to produce highly integrated and effective digital solutions and tools.

Responsibilities Include:

  • The Digital Product Manager of Public Websites & Investor Engagement will drive the strategy and daily activities for a group of dedicated and cross-functional professionals focusing on delivery of the Firm's digital tools that enable clients and investors to engage with Edward Jones, their financial advisors and their full financial future.
  • Reporting to the DCX Portfolio Owner, this role will focus on developing an internal team consisting of multiple agile product teams to own all aspects of the firm's public websites, branch microsites, lead generation, personalized communications across all portfolio products, and marketing technology tools.
  • Working with key stakeholders and business partners, the Product Manager will help create the vision for DCX Public Websites & Investor Engagement Product's role in complete human-centered complete wealth management and will serve at the forefront of driving solutions to provide the best possible investor, client and branch experience.
  • Responsibilities will include identifying business opportunities and directing team activities to achieve desired outcomes by gathering requirements, designing workflows, coordinating development, and implementing finalized solutions.
  • The Digital Product Manager will serve as the primary product leader, developing deep subject matter expertise within the Public Websites & Investor Engagement space.
  • To be successful in this role, the Product Manager must possess the ability to work across multiple corporate divisions and all levels of associates and management to build strategic partnerships. What Experience You Need:
    • Bachelor's degree in business administration, management information systems, computer science, or related field
    • 7+ years of experience required in one or more of these fields:
      • Product or agile project management
      • Development and management of FinTech/Wealth applications or websites (client-facing preferred)
      • Financial planning, wealth management and/or Salesforce Marketing Cloud
      • Investment advisory, brokerage and/or insurance products
      • Expert knowledge of public website and Content Management Systems, lead generation, and mar-tech application concepts, principles and practices
      • A robust understanding of full-cycle software development within an Agile framework What Could Set You Apart:
        • Expert knowledge of financial services concepts, practices, and procedures, with emphasis on FinTech and/or branch operations knowledge
        • Prior supervisory experience in a professional environment.
        • Series 7 and 66
        • Detail orientation with exceptional analytical capabilities, possessing the ability to effectively contribute across multiple teams and disciplines.
          • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating.
            • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
            • 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating.
              • Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45.
              • 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating.
                • For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
                • 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
                  • Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
                    At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

                    Salary: $131635 - $224136
                    Category: Headquarters

Keywords: EDWARD JONES, Saint Charles , Digital Product Manager- Public Websites, Executive , Saint Charles, Missouri

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