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General Manager

Company: 24 Franchise Group LLC -Sonic Drive-In
Location: Saint Charles
Posted on: January 9, 2021

Job Description:

THIS IS A FRANCHISE POSITIONIt's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.Essential General Manager restaurant job duties are listed below:

  • Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
  • Performs restaurant opening and/or closing duties
  • Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
  • Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
  • Completes and maintains all drive-in restaurant employment related records and payroll records
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
  • Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels
  • Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
  • Develop and implement a marketing planAdditional General Manager Requirements:
    • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
    • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
    • Required to work a minimum 5 day workweek with 2 closing shifts including irregular hours, nights, weekends and holidays
    • Knowledge of recruiting, interviewing and selection practices
    • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
    • Leadership and supervisory practices and skills; effective verbal and written communication skills
    • Basic accounting and computer skills
    • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
    • Problem solving, decision-making and conflict-resolution skills
    • Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Keywords: 24 Franchise Group LLC -Sonic Drive-In, Saint Charles , General Manager, Executive , Saint Charles, Missouri

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