General Manager
Company: Red Roof Inns Inc.
Location: Saint Charles
Posted on: January 9, 2021
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Job Description:
The General Manager position at our Red Roof and Red Roof Plus
locations is the entrepreneurial leader of the hotel. This position
requires a commitment to managing all overall operations of the
hotel and have the drive to manage others, generate revenue,
control expenses, maximize profitability, deliver superior customer
service and maintain a quality product. Duties and
Responsibilities
Responsible for the management of the Front Desk, Housekeeping,
Maintenance, Laundry, and Sales at the hotel.
Accurately execute all company and brand initiatives, policies and
procedures, with continuous improvement in quality, service and
operations.
Ensures compliance with all internal audit requirements as well as
Federal, State, and local regulations.
Control costs effectively to meet budget guidelines through
forecasting, labor control and P&L performance.
Focuses on rate strategy, sales initiatives, and budget flow-thru
to ensure high ROI.
Recruit, hire, train, and lead employees to meet and exceed service
and quality goals.
Coach, counsel and motivate all employees as necessary.
Ensures reward and recognition programs for both guests and
employee are in place and working.
Manages property inventory and ordering of supplies to ensure
proper stock levels are maintained while remaining within
budget.
Manages the daily, weekly, and monthly administrative functions
including but not limited to scheduling, labor reporting, night
audit verification, responding to guest reviews, etc.
Participates with leadership in the preparation of annual budget
and other financial reporting throughout the year.
Ensure safety procedures are in place for the protection of
employees, guests, and Red Roof assets.
Performs other duties as assigned.
Qualifications
Bachelor's degree or equivalent work experience, preferably in
hotel, restaurant or retail management.
Profit and loss and budgeting experience strongly preferred.
Sales background and rate/yield management experiences are
preferred.
Relocation may be required and assistance is provided.
Ability and drive to lead a team and must have an attitude and
passion for success.
Independent business mind preferred.
Must be self-motivated and have the ability to work without direct
management.
CHA certification a plus.
Keywords: Red Roof Inns Inc., Saint Charles , General Manager, Executive , Saint Charles, Missouri
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