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General Manager

Company: Red Roof Inns Inc.
Location: Saint Charles
Posted on: January 9, 2021

Job Description:

The General Manager position at our Red Roof and Red Roof Plus locations is the entrepreneurial leader of the hotel. This position requires a commitment to managing all overall operations of the hotel and have the drive to manage others, generate revenue, control expenses, maximize profitability, deliver superior customer service and maintain a quality product. Duties and Responsibilities


  • Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry, and Sales at the hotel.

  • Accurately execute all company and brand initiatives, policies and procedures, with continuous improvement in quality, service and operations.

  • Ensures compliance with all internal audit requirements as well as Federal, State, and local regulations.

  • Control costs effectively to meet budget guidelines through forecasting, labor control and P&L performance.

  • Focuses on rate strategy, sales initiatives, and budget flow-thru to ensure high ROI.

  • Recruit, hire, train, and lead employees to meet and exceed service and quality goals.

  • Coach, counsel and motivate all employees as necessary.

  • Ensures reward and recognition programs for both guests and employee are in place and working.

  • Manages property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget.

  • Manages the daily, weekly, and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, responding to guest reviews, etc.

  • Participates with leadership in the preparation of annual budget and other financial reporting throughout the year.

  • Ensure safety procedures are in place for the protection of employees, guests, and Red Roof assets.

  • Performs other duties as assigned.
    Qualifications

    • Bachelor's degree or equivalent work experience, preferably in hotel, restaurant or retail management.

    • Profit and loss and budgeting experience strongly preferred.

    • Sales background and rate/yield management experiences are preferred.

    • Relocation may be required and assistance is provided.

    • Ability and drive to lead a team and must have an attitude and passion for success.

    • Independent business mind preferred.

    • Must be self-motivated and have the ability to work without direct management.

    • CHA certification a plus.

Keywords: Red Roof Inns Inc., Saint Charles , General Manager, Executive , Saint Charles, Missouri

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