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Client Relations Manager

Company: National Cart Co.
Location: Saint Charles
Posted on: December 4, 2019

Job Description:

NCC is currently adding to our Client Relations Team! This position is dedicated to a high profile, fortune 500 client. This position is critical in providing exceptional customer service and ensures timely delivery of products, resolution to issues that arise and consistent customer care. This client places high volume orders, requires unique reporting requirements, and has a high volume of locations. Requirements & Qualifications: Able to easily build customer rapport and understand both internal and external customer needs.Very strong project management skills with multiple tasks and deadlinesSuperior written and oral communication skills.Advanced computer skills in Microsoft Office; Advanced Excel experience preferredDecision-making, analytical problem resolution, and creative thinking skills.Positive attitude.Ability to handle high stress environmentBe available beyond normal work hours Skills & Behaviors: Excellent organizational skills; fosters cross functional team chemistry.Works well under time constraints.Able to multi-task and handle complicated customer requirementsVery strong interpersonal and communication skills.Analytical and mechanically inclined, solution based thinking to problem solving.Ability to be a team player and willingness to assist in all company opportunities. Principle Job Duties: Receives and enters high volume of customer orders.Supports regional sales operational objectives by communicating customer information; reporting and implementing production quality, and customer service standards; resolving problems; identifying trends.Handling cancellations or changes in sales order and communicating the changes with the related departmentsCoordinating status on orders from plant departments in ensuring the delivery commitment to customers is met.Maintaining customer reporting activities. Physical Requirements: Must be able to meet these requirements with or without reasonable accommodations. Essential for job function requires the ability to: Sit for a minimum of 8 hours with limited breaksStand for a minimum of 8 hours with limited breaksStoop, twist, bend and work overhead as necessaryDemonstrate manual dexterityOperate computer extensively on a daily basis EEO/Affirmative Action0PandoLogic. Keywords: Client Services Manager, Location: Saint Charles, MO - 63303

Keywords: National Cart Co., Saint Charles , Client Relations Manager, Executive , Saint Charles, Missouri

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