Personal Lines Account Manager/CSR

Company: Webb Insurance
Location: Saint Charles
Posted on: April 3, 2026

Job Description:

Job Description Job Description Job description Job Title: Personal Lines Account Manager/CSR Location: Saint Charles, MO About Us: Join a well-established, independent insurance agency that values a client-first approach and promotes both personal and professional growth. We are seeking a Personal Lines Manager/CSR to become an integral part of our team. This position is perfect for a motivated, organized professional eager to provide exceptional service and contribute to the agency’s continued success and growth. What You’ll Do: As a Personal Lines Account Manager/CSR, you will play a key role in delivering outstanding service to our clients while supporting the growth of our agency. You’ll work alongside a collaborative team in a fast-paced environment where your contributions truly matter. - Client Service Excellence: Provide exceptional, proactive customer service to our clients via phone, email, and in-person interactions. Be the go-to resource for their insurance needs and questions. - Policy Management: Handle policy changes, endorsements, renewals, and claims, ensuring accurate and timely processing. - Support Sales & Marketing: Assist producers in quoting and issuing new policies for clients and prospects. Market insurance coverages with multiple carriers and collaborate with producers to determine the best options for each client. - Account Retention & Monitoring: Proactively monitor client accounts for retention opportunities, renewals, and ensure that each client’s coverage needs are met. - Organization & Accuracy: Maintain accurate client information in the agency management system, ensuring smooth operations and effective account management. What We’re Looking For: - Active MO Property & Casualty Insurance License (required). - Minimum 2 years of experience in Personal Insurance, preferably with an independent agency. - Proficiency in quoting, servicing, and issuing Personal Insurance policies with various carriers. - Strong attention to detail, with excellent organizational and time-management skills. - Comfortable using agency management systems and Microsoft Office tools (Word, Excel, Outlook). - A team-oriented, customer-focused mindset with the ability to juggle multiple tasks in a dynamic environment. Why You’ll Love Working with Us: At our agency, we believe in fostering an environment that supports both career growth and work-life balance. Here’s what you can expect: - Competitive salary per year based on experience, with growth potential based on performance. - Retirement plan with company match to help you plan for the future. - Comprehensive benefits package including health, dental, and vision insurance to support your well-being. - Paid time off for vacation, sick days, and holidays. - Short- and long-term disability insurance to provide peace of mind. - Education reimbursement to help you further your skills and career. Job Type: Full-time Work Location: In-person If you are an organized, customer-focused individual who thrives in a dynamic and supportive environment, we want to hear from you! Apply today to take the next step in your career with an agency that invests in its people and offers room for growth. Job Type: Full-time Benefits: - Dental insurance - Disability insurance - Health insurance - Paid time off - Tuition reimbursement - Vision insurance

Keywords: Webb Insurance, Saint Charles , Personal Lines Account Manager/CSR, Accounting, Auditing , Saint Charles, Missouri